To reset the password for a Merchant Portal account, do the following:
An email is sent to the address on file or the account. Follow the instructions in the email.
- Open Merchant Portal, and then click User Management.
- Locate the account that needs to be reset.
Note: If your list of names is lengthy, press CTRL+F, or CMD+F, to find the name on the page. - Click Reset Password.
An email is sent to the address on file or the account. Follow the instructions in the email.
