Are there any fees when I use Trustly to pay a merchant, or fund a merchant wallet?

No, there are no fees charged to a consumer to use the Trustly platform.

However, if we are unable to collect payment from your account for a transaction that was already paid to the merchant, such as an insufficient funds scenario, we may charge you fees for the return. Please see the article, About Trustly's Fees, for more details.

Contact our support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.

Contact our support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.