How do I find out what company withdrew a direct debit payment from my account?

It's not uncommon for people to forget about direct debit authorizations. If you don't remember which company your recurring payments were set up for, contact us with your Proof of Payment and include the following details:

  • Name of the account holder
  • Amount
  • Date of transfer
  • Receiving account number
  • Sending account number
  • Reference number

Contact our support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.

Contact our support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.